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Have questions about our plant extracts or need a custom formulation? Our team of experts is ready to assist you with any inquiries.
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1601, No. 25 Huancheng North Road, Guilin,Guangxi,China
Call Us
TEL: +86-15977383072
Email Us
info@ansbotanics.com
sales@ansbotanics.com
Business Hours
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM -
2:00 PM
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Whether you're looking for standard botanical extracts or need a custom formulation, our experienced team is here to help you find the perfect solution for your needs.
Why Contact Us?
Product Inquiries
Get detailed information about our extensive catalog of plant extracts.
Request a Quote
Get competitive pricing for bulk orders and custom formulations.
Custom Formulations
Work with our R&D team to develop tailored extract solutions.
Technical Support
Get expert guidance on product applications and formulation advice.
Quick Response Guaranteed
Our team typically responds within 24 hours during business days. For urgent inquiries, please call us directly.
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Frequently Asked Questions
Find answers to common questions about our products, ordering process, and services.
Our standard minimum order quantity is 1 kg for most products. However, for custom formulations or rare extracts, the MOQ may vary. We also offer sample sizes (50g-100g) for testing purposes. Please contact our sales team for specific product MOQs.
Yes, every batch of our products comes with a comprehensive Certificate of Analysis (COA) that includes identity testing, purity, heavy metals analysis, microbiological testing, and active compound quantification. COAs are available upon request before purchase and are included with every shipment.
We offer multiple shipping options including standard ground (5-7 business days), express (2-3 business days), and overnight delivery. International shipping is available to most countries via DHL, FedEx, or sea freight for larger orders. Delivery times for international orders typically range from 5-15 business days depending on destination.
Absolutely! We specialize in custom formulations to meet your specific requirements. Our R&D team can work with you to develop extracts with custom concentrations, specific extraction methods, or unique botanical blends. Custom projects typically have a 4-8 week lead time depending on complexity.
We offer both conventional and certified organic extracts. Our organic products are USDA Organic and EU Organic certified. We also maintain ISO 22000, GMP, HACCP, Kosher, and Halal certifications. All certifications are available upon request and can be verified through our quality assurance department.
We accept various payment methods including bank wire transfer (T/T), credit cards (Visa, MasterCard, American Express), PayPal for smaller orders, and Letter of Credit (L/C) for large international orders. Payment terms (Net 30, Net 60) are available for qualified accounts after credit approval.
Most of our plant extracts should be stored in a cool, dry place away from direct sunlight. Recommended storage temperature is typically 15-25°C (59-77°F) with relative humidity below 60%. Some products may require refrigeration - specific storage instructions are provided on each product's specification sheet and packaging.
Yes, our technical support team is available to assist with product selection, formulation guidance, stability testing recommendations, and regulatory compliance questions. We provide technical data sheets, formulation guidelines, and can arrange consultations with our in-house scientists for complex projects.
Still have questions?
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